Terms and Conditions

 Return and Refund Policy 

Last updated: 22-01-2024

Thank you for shopping at Back Country Design ltd.. We appreciate the trust you have placed in us and strive to provide a hassle-free shopping experience. Our Return and Refund Policy is designed to assist you with any concerns you may have.

Terms of Return:

• You may return items within 30 days from the date of purchase.

State of Return:

• Returned items must be in their original condition, unused, and unworn, with all tags and labels attached.

Reason for Return:

• Returns are accepted for the following reasons:
  • Damaged or defective products.
  • Incorrect items received.

Process for Return:

• To initiate a return, please follow these steps:
  1. Contact our customer service at info@mybackcountry.ca within the specified return period.
  2. Provide your order number, a detailed description of the issue, and clear photographs if the item is damaged.
  3. Our customer service team will guide you through the return process, including providing a return shipping address if necessary.

Process of Refund:

• Refunds will be processed once the returned items are received and inspected.
• Approved refunds will be issued to the original payment method.
• The duration of the refund process may vary, but we strive to process refunds within 7 days of receiving the returned items.
• Please note that shipping fees are non-refundable.

Contact Details:

• For any inquiries or assistance related to returns and refunds, please contact our customer service at info@mybackcountry.ca.

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes. By making a purchase, you agree to the terms and conditions outlined in this policy.

Thank you for choosing Back Country Design.

 Terms and Conditions 

Last updated: 22-01-2024

 By accessing or using our website www.mybackcountry.ca, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our website.

Intellectual Property: All content on this website, including graphics, logos, images, audio clips, digital downloads, and software, is the property of Back Country Design ltd and is protected by international copyright laws.

Use of Website: You agree to use this website for lawful purposes only and in a manner consistent with all applicable local, national, and international laws and regulations.

User Account: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

Privacy: Your use of our website is also governed by our Privacy Policy, which can be found 

Limitation of Liability: Back Country Design shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or any information provided on this website.

Changes to Terms and Conditions: We reserve the right to modify or replace these Terms and Conditions at any time. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.

Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Information: If you have any questions about these Terms and Conditions, please contact us at info@mybackcountry.ca

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please review this document periodically for any changes. By using our website, you agree to be bound by the latest version of these Terms and Conditions.

Thank you for visiting mybackcountry.ca